Clinical Solutions, Fujitsu join forces on improved healthcare access in Spain

MADRID, Spain – Clinical software vendor Clinical Solutions has announced a partnership with Fujitsu Services to help improve access to healthcare and advice for the people of Spain.

With an aging population and chronic conditions on the rise, the escalating cost of healthcare provision is a growing concern for the Spanish Government and regions.

In addition, patient expectations are high, with needs for access to the right healthcare resource, at the right time, and in the right place.

The partnership aims to transform the delivery of quality healthcare through the use of intelligent systems and data analysis - enabling efficient management of resources and appropriate use of emergency, urgent and primary healthcare services. The Clinical Solutions software, branded IntefleCS, has been designed by clinicians and uses flexible, rules-based programmes that provide clinical decision support in either a telephony, in-person or Web environment.

Jose Maria Moyano, director of health at Fujitsu Services, said, "The partnership with Clinical Solutions underpins Fujitsu Services' strategy in Spain, providing innovative healthcare solutions which have already been proven in other countries. The partnership also represents a significant opportunity to improve access to healthcare in Spain, resulting in lower costs, lower risks, higher quality care and ultimately greater patient satisfaction."

Richard Craven, director at Clinical Solutions, said, "This is an exciting opportunity for us to expand our presence in Europe and use our experience, in collaboration with Fujitsu Services, to demonstrate the benefits of technology as a means of improving access to healthcare."

Clinical Solutions's IntefleCS Telephone Triage software is already used in the UK by NHS Direct, the largest telephone triage system in the world, reaching more than 55 million people in England and Wales.

The IntefleCS Health Watch solution is also playing a role in government initiated national services to help prepare planning for pandemic outbreaks and national emergencies.

Adopted by the Department of Health in the UK, the solution is a key component to delivering a multi-channel National Pandemic Flu Line Service to the entire UK population.

In addition to these national services, the IntefleCS Face to Face solution is used by a large number of UK Walk-in Centres, helping to provide the general public with a convenient way to access healthcare services.